ING offers several options, including Orange Advantage, Mortgage Simplifier and fixed-rate home loans. This guide compares their costs, features, eligibility requirements and suitability for different borrowers, helping you decide which option deserves closer consideration.
Key Takeaways
| Category | Key finding |
| Overall verdict | ING is worth considering if you value digital banking, flexible repayments and straightforward loan management. |
| Best for offset users | Orange Advantage includes a 100% offset account linked to Orange Everyday. |
| Best for low ongoing fees | Mortgage Simplifier has no ongoing monthly or annual account-keeping fees. |
| Everyday Round Up | Eligible card purchases can automatically contribute small extra payments towards your home loan. |
| Interest rates | ING publishes variable and fixed rates that depend on your loan type, loan-to-value ratio and other criteria. |
| Main fee difference | Orange Advantage has a $299 annual package fee, while Mortgage Simplifier has no annual account-keeping fee. |
| First-home buyers | ING may suit eligible buyers who meet its lending criteria, but deposit schemes require separate verification. |
| Main limitation | Digital convenience and attractive features do not guarantee the lowest overall borrowing cost or loan approval. |
ING Home Loan Review: Overview and Verdict
ING is an Australian bank that offers variable, fixed and split-rate lending options. Its strongest features include digital account management, unlimited additional repayments on eligible variable loans and a choice between offset and low-fee borrowing.
The main decision is whether you will benefit more from Orange Advantage or Mortgage Simplifier. Orange Advantage charges an annual package fee but includes an offset account. Mortgage Simplifier removes that ongoing fee but does not provide an offset.
For borrowers who prefer managing money through an app, ING’s banking features may be appealing. However, you should compare its current rates, total fees and lending criteria against other lenders before applying.
What Home Loans Does ING Offer?
ING’s residential lending range includes several products designed for different repayment preferences and financial goals.
| Loan product | Main features | Potential drawback |
| Mortgage Simplifier | Variable interest rate, redraw and no ongoing account-keeping fees. | No offset account is available. |
| Orange Advantage | Variable interest rate with a linked 100% offset account. | A $299 annual package fee applies. |
| Fixed Rate Loan | Interest rate certainty for a selected fixed period of one to five years. | Offset access and redraw flexibility are restricted. |
| Split-rate loan | Combines fixed and variable portions of an eligible loan arrangement. | You must manage different conditions across the loan portions. |
Mortgage Simplifier
Mortgage Simplifier suits borrowers who prioritise a straightforward loan structure and lower ongoing fees. ING advertises unlimited additional repayments and a redraw facility on this variable-rate product.
You can pay extra when your budget allows, potentially reducing interest over time. However, extra repayments do not replace your required minimum repayments.
Orange Advantage
Orange Advantage is designed for borrowers who want an offset account alongside their variable-rate loan. When linked to an Orange Everyday transaction account, it provides a 100% interest offset.
Your available cash can reduce the balance used to calculate interest. This can be useful when you maintain savings or receive your salary into the linked account.
The $299 annual fee means you should estimate your likely interest savings before choosing it.
Fixed Rate Loan
ING’s fixed-rate option allows you to lock in an interest rate for one to five years. This provides greater certainty about the interest charged during the selected period.
However, additional repayments are limited under the fixed-rate conditions. ING also warns that break costs may apply in certain circumstances.
You should examine the current fixed-rate terms before making extra repayments or refinancing.
ING Home Loan Interest Rates
ING’s interest rates vary according to the product, loan purpose, loan-to-value ratio (LVR), repayment type and other lending conditions.
At the time of research on 28 October 2026, ING’s public website displayed these advertised examples:
| Product | Advertised rate | Comparison rate |
| Mortgage Simplifier | 6.04% p.a. | 6.07% p.a. |
| Orange Advantage | 6.19% p.a. | 6.48% p.a. |
These figures are published examples, not guaranteed offers for every borrower. Rates can change, and your eligibility and loan details affect the rate available to you.
The Mortgage Simplifier example applies to an owner-occupied variable loan with principal and interest repayments, borrowings of at least $150,000 and an LVR of 80% or less. The applicable Orange Advantage rate and comparison rate depend on the selected lending criteria.
What Is The Difference Between An Interest Rate And A Comparison Rate?
The advertised interest rate determines the interest charged on your outstanding loan balance. A comparison rate combines the interest rate with most applicable fees and charges into one percentage.
However, the comparison rate uses a standardised example. ING’s published comparison rates generally use a $150,000 loan over 25 years, so your actual costs may differ.
For a fair comparison, obtain the relevant Key Facts Sheet for your proposed loan amount and repayment structure.
What Affects Your ING Interest Rate?
Several factors can affect the rate offered to you.
- Loan-to-value ratio: A larger deposit generally reduces your LVR, which may help you access different pricing tiers.
- Loan purpose: Owner-occupier and investment lending can have different rates and conditions.
- Repayment type: Principal and interest loans may have different pricing from interest-only loans.
- Loan product: Orange Advantage and Mortgage Simplifier have different pricing and fee structures.
- Borrowing amount: ING applies minimum borrowing requirements and product-specific pricing rules.
Therefore, treat advertised rates as a starting point rather than a promise of approval or final pricing.
ING Home Loan Fees And Charges
Loan fees can change the value of an apparently competitive interest rate. ING’s fee structure differs between its products, particularly when you compare Orange Advantage with Mortgage Simplifier.
| Fee or charge | Mortgage Simplifier | Orange Advantage |
| Annual package fee | None | $299 |
| Ongoing account-keeping fees | None | No ongoing monthly fee |
| Variation fees | Check the applicable fee schedule | ING advertises no variation fees |
| Settlement fee | Applicable fees may apply | Applicable fees may apply |
| Discharge fee | Check current terms | Check current terms |
| Government and registration costs | May apply | May apply |
ING’s published pre-settlement fee schedule has listed a $350 settlement fee and a $749 fixed-rate lock-in fee per fixed-rate loan account. These amounts come from a schedule dated 9 October 2024, so confirm the current charges before relying on them.
Other costs can include valuation expenses, registration charges, electronic settlement costs and legal fees. Not every charge applies to every application.
Is Orange Advantage Worth The Annual Fee?
Consider a borrower with an average offset balance of $30,000. At an illustrative interest rate of 6.19%, that balance could initially reduce annual interest by approximately $1,857.
This is a simplified estimate, not a guaranteed saving. It assumes the offset balance remains constant and ignores changes in the loan balance and repayment timing.
After subtracting the $299 annual package fee, the indicative benefit would be about $1,558 for the year. Your actual savings depend on your balance, rate and loan conditions.
By comparison, Mortgage Simplifier may be more suitable if you maintain little cash in an offset account. Its lack of an annual account-keeping fee can make the simpler structure more cost-effective.
Home Loan Features And Benefits
ING’s features are worth examining because they affect how you manage your loan every day.
Offset Account Versus Redraw Facility
An offset account and a redraw facility can both help reduce interest, but they work differently.
An offset account holds money separately from your loan. Its eligible balance reduces the amount on which ING calculates interest.
A redraw facility lets you access eligible extra repayments already made into your loan. Access remains subject to the applicable loan conditions.
Orange Advantage offers an offset account when linked to Orange Everyday. Mortgage Simplifier offers redraw instead, without the offset feature.
Everyday Round Up
Everyday Round Up is a distinctive ING feature that links everyday spending with savings or home loan repayments.
You can choose to round eligible Orange Everyday card purchases up to the nearest $1 or $5. ING transfers the difference to an eligible destination, including Mortgage Simplifier or Orange Advantage.
For example, a $23.40 purchase rounded to the nearest $5 creates a $1.60 transfer. Small transfers can accumulate over time without requiring you to organise each extra payment manually.
You must activate the feature and select the account receiving the transfers. ING also states that a transfer will not occur if it would reduce your Orange Everyday balance below $20.
Importantly, you should compare using Round Up to pay down your loan against retaining cash in your Orange Advantage offset account. Paying extra reduces the loan balance, while keeping cash in offset preserves direct access to that money.
App-Based Banking Experience
ING lets customers manage accounts through its mobile app and online banking. You can manage Everyday Round Up settings and access eligible account information digitally.
This setup may suit borrowers who prefer online banking over branch visits. However, the quality of the digital experience does not guarantee that every lending question will receive a quick response.
If you expect frequent complex lending support, investigate the available contact channels and service arrangements before choosing ING.
Additional Repayments And Redraw
ING advertises unlimited additional repayments and redraw on eligible variable-rate products. Extra repayments can reduce the outstanding balance and the interest charged over time.
Nevertheless, redraw is not identical to money held in a transaction account. Check access conditions and avoid relying on redraw as your only emergency savings.
Fixed-rate loans have different restrictions, including limits on extra repayments and potential break costs.
ING Home Loan Eligibility Requirements
ING assesses each application using its lending criteria and your financial circumstances. Meeting basic requirements does not guarantee approval.
You should be prepared to demonstrate the following:
- Reliable income: ING needs evidence that you can afford repayments, including if interest rates increase.
- Acceptable credit history: Your credit report and repayment conduct may affect the assessment.
- Manageable expenses: Existing debts, living costs and financial commitments reduce the income available for repayments.
- A suitable deposit: Your savings and the property’s value help determine your LVR and potential Lenders Mortgage Insurance (LMI) costs.
- Acceptable property security: ING must be satisfied with the property offered as security for the loan.
You may also need identification, payslips, bank statements, tax documents and details of your existing liabilities. Self-employed applicants may need additional evidence of income.
How Much Can You Borrow With ING?
Your borrowing capacity depends on your income, expenses, deposit, debts and the lender’s assessment of repayment ability. There is no single maximum borrowing amount that applies to every applicant.
ING provides a borrowing power calculator to help you obtain an initial indication. However, the result is not a formal approval or a guarantee that ING will lend that amount.
For example, suppose you are considering an $800,000 property and have saved a $160,000 deposit. Your proposed loan would be $640,000 before purchase costs, giving you an 80% LVR.
You would still need to budget for conveyancing, inspections, government charges and moving costs. Your borrowing capacity should also leave enough room for unexpected expenses.
A larger loan can increase repayment pressure, even when a lender approves it. Consider whether you could comfortably manage repayments if your interest rate increased.
Which Government Scheme Does ING Participate In?
As at 28 October 2026, ING does not appear on the published list of participating lenders for the Australian Government 5% Deposit Scheme. You should therefore not assume you can access the scheme through ING.
The scheme allows eligible first-home buyers to purchase with a minimum 5% deposit. Eligible single parents and legal guardians may qualify with a 2% deposit. The government guarantee can help eligible borrowers avoid LMI, subject to the scheme’s rules.
However, scheme eligibility does not guarantee loan approval. You must apply through an authorised participating lender and satisfy that lender’s credit criteria.
If you want to use this scheme, compare participating lenders before choosing your loan. You should also confirm the latest property price caps and eligibility rules.
Pros And Cons Of ING Home Loans
| Pros | Cons |
| Mortgage Simplifier has no ongoing monthly or annual account-keeping fees. | It does not offer an offset account. |
| Orange Advantage includes a 100% offset when linked correctly. | Its $299 annual fee can reduce the benefit of smaller offset balances. |
| Eligible variable loans allow unlimited additional repayments. | Fixed-rate loans have stricter repayment conditions. |
| Everyday Round Up can automate small extra payments. | Round Up requires eligible accounts and activation. |
| Digital banking supports everyday account management. | Borrowers who prefer in-person service may find a digital-first approach less suitable. |
| The range includes variable, fixed and split-rate options. | Approval and pricing depend on ING’s lending criteria. |
The main advantage is the choice between a simpler low-fee loan and a loan with offset functionality. The main drawback is that you must select the right structure and account for its restrictions.
ING Customer Service And Reputation
ING provides telephone support, online banking and a formal complaints process. Customers can escalate unresolved complaints to the Australian Financial Complaints Authority (AFCA), which offers independent dispute resolution.
However, published customer reviews show that service experiences can differ. ProductReview’s ING Home Loans listing has included complaints about application communication and follow-up. Such reviews can highlight issues worth investigating, but they do not establish how every customer will be treated.
When assessing reputation, consider recent reviews alongside the product’s terms and service arrangements. Pay particular attention to application updates, settlement coordination and support when your financial circumstances change.
Is ING Good For First-Home Buyers?
ING may suit first-home buyers with stable income, a suitable deposit and a preference for digital banking. Mortgage Simplifier can appeal to buyers who want to avoid an ongoing account-keeping fee.
However, first-home buyers with smaller deposits should check the available government support options before applying. ING’s absence from the published 5% Deposit Scheme lender list means you should not assume the scheme is available through this bank.
You should also budget for purchase costs and keep emergency savings separate from money committed to the deposit.
Is ING Good For Casual Employees?
Casual employees may qualify if they can demonstrate reliable income and meet ING’s lending requirements. The assessment may consider employment history, income consistency and the evidence available.
If your shifts change from week to week, prepare recent payslips and bank statements. ING may request further information to understand your earnings.
Do not assume that every casual income arrangement receives the same treatment. Confirm how the bank will assess your employment pattern before relying on a borrowing estimate.
Is ING Good For Self-Employed Borrowers?
Self-employed applicants may be considered, but income verification can be more complex. ING provides guidance for different self-employed income verification options through its broker resources.
You may need business financial statements, tax returns, notices of assessment and evidence of ongoing trading. The documents required can depend on your business structure and income history.
If your taxable income has recently changed, explain the circumstances and prepare supporting records. A lender’s assessment may differ from the amount your business earns before expenses and tax.
Is ING Good For Property Investors?
ING offers investment lending options, including variable and fixed-rate products. Investors should compare the applicable pricing, repayment choices and borrowing criteria for the specific property and loan structure.
Interest-only repayments may be available for eligible products, but they do not reduce the loan principal during the interest-only period. Your repayments can rise when the loan switches to principal and interest.
You should also consider vacancy periods, maintenance, insurance and tax obligations. Do not choose an investment loan based only on its initial repayments.
Is ING Good For Refinancing?
ING may suit borrowers who want to reduce ongoing fees, access an offset account or change how they manage repayments.
Mortgage Simplifier may be attractive if you want to avoid an annual package fee. Orange Advantage may be more useful if your savings can offset a meaningful portion of the loan balance.
Before refinancing, compare your current loan against ING’s total costs. Include discharge fees, settlement costs, any fixed-rate break costs and the value of features you would lose.
A lower advertised rate does not automatically mean refinancing will save you money. Compare the total cost over a realistic period rather than relying on the headline rate alone.
ING Home Loans Compared With Other Lenders
ING is best compared with lenders offering similar loan structures, rather than choosing a winner based on advertised rates alone.
| Comparison factor | ING | What to look for elsewhere |
| Low-fee variable loan | Mortgage Simplifier has no ongoing account-keeping fees. | Check whether another lender charges monthly fees or requires a package. |
| Offset account | Orange Advantage provides a 100% offset when linked to Orange Everyday. | Confirm whether the alternative provides a full offset or a limited version. |
| Extra repayments | Eligible variable loans allow unlimited additional repayments. | Check restrictions on extra repayments and redraw access. |
| Fixed-rate flexibility | Fixed-rate terms restrict additional repayments and offset access. | Compare fixed periods, repayment limits and potential break costs. |
| Digital banking | ING supports app-based account management and Everyday Round Up. | Examine app functions and available customer support. |
| Government deposit support | ING is not listed as a participating 5% Deposit Scheme lender. | Check the official participating lender list if you need this support. |
Other lenders may offer different pricing, offset options, branch access or eligibility rules. Compare at least two alternatives using equivalent loan amounts, terms and repayment types.
Who Should Consider ING Home Loans?
ING deserves consideration if your priorities align with its product features.
- Digital banking users: The app and online banking tools may suit you if you prefer managing your finances digitally.
- Borrowers seeking lower ongoing fees: Mortgage Simplifier may appeal if you do not need an offset account.
- Borrowers with regular savings: Orange Advantage may be worthwhile if your offset balance could outweigh its annual fee.
- People who make extra repayments: Eligible variable loans support additional repayments and redraw access.
- Borrowers seeking repayment certainty: A fixed-rate option may help you plan around a known interest rate for the selected period.
You may benefit from comparing alternatives if you need a government-backed low-deposit scheme, extensive face-to-face support or a specialised lending policy.
How To Apply For An ING Home Loan
ING provides an online application process and information about its home loan products. Before starting, organise your financial information and decide which loan structure best suits your needs.
- Review your finances. Calculate your deposit, purchase costs, existing debts and comfortable repayment amount.
- Compare the loan options. Decide whether you need an offset account, redraw, fixed-rate certainty or a lower-fee variable loan.
- Prepare your documents. Gather identification, income evidence, bank statements, savings records and details of your liabilities.
- Submit your application. Provide accurate information and respond to requests for further documents.
- Complete the assessment. ING will assess your financial position, credit history and proposed property security.
- Review the loan offer. Read the interest rate, fees, repayment conditions and loan documents before accepting.
- Proceed to settlement. Your conveyancer and lender coordinate the required legal and financial steps.
Pre-approval can help you understand your budget, but it is not final approval. ING must complete its required checks before your loan settles.
Final Verdict: Is ING Worth Considering?
ING offers a useful choice between a low-fee variable loan and an offset-focused option. Mortgage Simplifier suits borrowers who value simple pricing and redraw access, while Orange Advantage may benefit borrowers who maintain meaningful cash balances.
Everyday Round Up adds another way to make small additional payments. Combined with app-based banking, it can help borrowers manage their finances without relying on manual transfers.
Nevertheless, the annual offset fee, fixed-rate restrictions and government scheme limitations deserve careful attention. Your best choice depends on your financial circumstances, not simply the advertised rate.
Overall, ING is worth comparing against other lenders if its features match your needs. Check the latest rates and fee schedules, obtain the relevant Key Facts Sheet and assess the total cost before making your decision.
Frequently Asked Questions About ING Home Loans
What Is The Difference Between ING Orange Advantage And Mortgage Simplifier?
Orange Advantage includes a 100% offset account linked to Orange Everyday and charges a $299 annual package fee. Mortgage Simplifier has no ongoing account-keeping fees but does not offer an offset account.
Does ING Offer An Offset Account?
Yes. ING provides a 100% offset facility with Orange Advantage when linked to an eligible Orange Everyday account. The offset balance reduces the amount used to calculate interest.
Does ING Mortgage Simplifier Have Annual Fees?
Mortgage Simplifier has no ongoing monthly or annual account-keeping fees. However, other charges may apply during settlement, loan changes or discharge.
Can I Make Extra Repayments On An ING Home Loan?
Yes. ING advertises unlimited additional repayments on eligible variable-rate loans. Fixed-rate loans have different conditions and repayment limits.
Does ING Participate In The Australian Government 5% Deposit Scheme?
ING does not appear on the published participating lender list as at 28 October 2026. Eligible buyers should check the current official list before selecting a lender.
Is ING Suitable For Self-Employed Borrowers?
Potentially. Self-employed applicants must satisfy ING’s lending criteria and provide suitable evidence of income. Required documents depend on the applicant’s business and financial circumstances.
Can I Refinance To ING From Another Bank?
Yes. ING accepts home loan applications for refinancing, subject to its lending criteria. Compare the interest rate, fees, loan features and any costs associated with leaving your existing lender.
Does ING Offer Fixed-Rate Home Loans?
Yes. ING offers fixed-rate home loans for selected periods from one to five years. Fixed loans generally have more restrictions on additional repayments and do not include an offset facility.
Disclaimer
This article provides general information only and does not constitute personal financial or credit advice. Home loan rates, fees, features and eligibility criteria can change. Approval depends on the lender’s assessment of your circumstances. Review the relevant product terms and seek professional advice if required before making a financial decision.
Sources Used In This Article
The following official resources support the product descriptions, fee information and eligibility guidance in this review.
- ING Home Loans — outlines ING’s residential lending products, key features and product comparisons.
- ING Home Loan Interest Rates — provides published rates, comparison rates and lending conditions.
- Australian Government 5% Deposit Scheme: Participating Lenders — lists lenders authorised to offer the scheme..
- Australian Financial Complaints Authority — provides information about financial complaints and dispute trends.
